Frequently Asked Questions

Everything you need to know about our delicious snacks.

How do you ensure the freshness of the treats during shipping?

Every order is packed in airtight, food-grade packaging and shipped within 24 hours of preparation to ensure you receive your treats at their peak flavor and texture.

Do you offer options for specific dietary restrictions?

Yes, we have a dedicated selection of vegan, gluten-free, and nut-free treats. Please check the 'Dietary Info' section on each product page for a full list of ingredients.

What is your return policy for food items?

Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact us within 48 hours for a full refund or replacement.

Where do you ship and how long does it take?

We currently ship nationwide. Depending on your location, standard shipping typically takes 3-5 business days, while express options are available at checkout.

Can I track my order once it has been placed?

Absolutely! Once your order is dispatched, you will receive an email with a tracking number so you can follow your sweet treats right to your doorstep.

Do you offer bulk discounts for events or parties?

We love being part of your celebrations! For orders of 50 items or more, please contact our wholesale team via the 'Contact Us' page for special bulk pricing.